Measuring Our Impact

OMS 2022-2023

We want you to see the difference we are making in the lives of adults with disabilities. With your support, we can continue to make great strides in helping special needs adults thrive. 

 Annual Outcome Measurements 
July 2022 — June 2023 

Lynndale, Inc. provides people with disabilities and their families with valuable support through person-centered training and community resources, enabling them to determine their future. 

Objective TypeObjectiveWho Applied toTarget Goal ExpectancyResults
Effectiveness Measures
Provide job relevant safety instructionAll of OES95.00%100%(51 0f 51)
Increase job skillsCES Group(hotels)95.00%58%(7 of 12)
Efficiency Measures
Increase virtual job shadowing and job exploration opportunities in the communityGreenhouse and Workshop95.00%100%(39 of 39)
Maintain the number of contracted hotels in order to provide paid work opportunities for persons servedCES Group(hotels)11
Satisfaction
Increase or maintain satisfactionCES Group(hotels)100.00%100% (11 of 11)
Increase or maintain satisfactionOES Greenhouse and Workshop)95.00%100%(26 of 26)
Increase or maintain satisfactionCommunity Employment Services Group95.00%100%(11 of 11)
Increase or maintain satisfactionOES Greenhouse and Workshop Families95.00%100%(24 of 24)
Increase or maintain satisfactionDischarged Workshop and Greenhouse95.00%0 additions
Increase or maintain satisfactionDischarged CES Group95.00%100%(3 of 3)
Access
Maintain program entry time to two weeksOrganizational Employment -Greenhouse and Workshop95%0 additions
Maintain program entry time to two weeksCommunity Employment Group95%100%(3 of3)
Effectiveness
Increase number of new classroom activities I the CI programCommunity Integration264296
Efficiency
Maintain the number of group activities offerred on the activity calendarCommunity Integration11271178
Participant Satisfaction
Increase or maintain satisfactionCommunity Integration Program Participants0.95100% (107/107)
Family Satisfaction
Increase or maintain satisfactionAll community Integration families0.95100% (104/104)
Discharged Satisfaction
Increase or maintain satisfactionDischarged Community Integration participants0.95100%(5 of 5)
Access
Maintain program entry time to two weeksExcel spreadsheet which tracks PA receipt dates, ISP approval date & Lynndale roster additions0.9571%(5 of 7)
Effectiveness
Maintain employment for at least 12 monthsCES-Individual91%100%(12 OF 12)
Increase job skillsOES- Refinishing and Cane & Rush59%62%(13 OF 21)
Efficiency
Increase hours worked to at least 60 hours per monthCES-Individual0.936%(4 OF 11)
To minimize downtimeOES- Refinishing and Cane & Rush65.00%71%(17 OF 24)
Access
Maintain program entry time to two weeksOrganizational Employment -Furniture Services0.95100%(1 of 1)
Maintain program entry time to two weeksCommunity Employment Individual0.95NO ADDITIONS THIS FISCAL YEAR
Participant Satisfaction
Increase or maintain satisfactionRefinishing and Cane & Rush95%100%(20 of 20)
Increase or maintain satisfactionCES individual95%100%(9 of9)
Family Satisfaction
Increase or maintain satisfactionFamily members of Refinishing and Cane & Rush95%100%(15 of 15)
Increase or maintain satisfactionFamily members of Community Employment Services Participants (Individual)95%100%(8 of 8)
Discharged Satisfaction
Increase or maintain satisfactionIndividual Placement Discharged Persons95%0 discharges
Increase or maintain satisfactionFR/CR Discharged Persons95%100%(1 of 1)
Employer Satisfaction (if applicable)
Increase or maintain satisfactionIndividual Placement Employers95%100%(5 of5)
Increase or maintain satisfactionCustomer Satisfaction surveys95%100% (34 of 34)
Business Measure
Increase annual furniture refinishing incomeLynndale. Inc.$12,719$17,538
Key Demographics IndicatorsActual Percentage
AgeCategories
1)Age 18-4038%
2)Age 41-6551%
3)Age 66-8511%
GenderCategories
1)Male61%
2)Female39%
EthnicityCategories
1)Black49%
2)White45%
3)Hispanic1.50%
4)Multi-Racial3%
5)Chinese0%
6)Asian0%
7)Amerasian1%
8)Indian0.50%
County of ResCategories
1)Richmond75%
2)Columbia25%
Primary DiagCategories
1)Mild MR37%
2)Moderate MR44%
3)Severe MR10%
4)Profound MR6%
5)No MR Diagnosis3%